Privacy Policy
Last updated: March 1, 2026
Twisted Helix Research (“we,” “us,” or “our”) operates the website twistedhelixresearch.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.
Information We Collect We collect the following types of information:
- Personal Information: When you place an order, we collect your name, shipping address, email address, and phone number (if provided) to process and ship your order.
- Payment Information: We do not store credit card or payment details directly. All payments are processed securely through our third-party payment provider (NOWPayments for cryptocurrency).
- Technical Information: IP address, browser type, device information, pages visited, and time/date of access (collected automatically via server logs and analytics tools).
- Cookies & Tracking: We use essential cookies for site functionality (cart, checkout). No marketing or third-party tracking cookies are used.
How We Use Your Information We use your information only to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and basic transactional emails
- Comply with legal obligations
- Prevent fraud or abuse of the Site
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Service Providers We share minimal necessary information with:
- Payment processor (NOWPayments) — for secure crypto transactions
- Shipping carrier (USPS) — for delivery only
- Hosting provider — for site operation and logs
All third parties are contractually required to protect your data and use it only for the service they provide.
Data Retention We retain order-related information for 7 years to comply with tax and accounting laws. Technical logs are kept for up to 12 months.
Your Rights You have the right to request access to, correction of, or deletion of your personal information. Contact us at the email below. We will respond within 30 days.
Children’s Privacy Our Site is not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors.
Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us For questions about this Privacy Policy, contact: Email: twistedhelixresearch@gmail.com